PENGARUH KOMITMEN NORMATIF, PERSON JOB FIT DAN WORKLIFE BALANCE TERHADAP KINERJA KARYAWAN CAVA’ BISTRO AND COFFEE PEKALONGAN

Abstract

This study aims to analyze the influence of Normative Commitment, Person-Job Fit, and Work-Life Balance on Employee Performance. The research is motivated by the fluctuating performance of employees in the culinary service sector, particularly at Cava Bistro and Coffee Pekalongan, which is suspected to be influenced by low employee loyalty, role misalignment, and poor work-life balance. The research employs a quantitative explanatory approach using a census method, involving 40 employees as both the population and sample. Primary data were collected through closed-ended questionnaires, and the analysis was conducted using multiple linear regression. Classical assumption tests (normality, multicollinearity, and heteroscedasticity), along with validity and reliability tests, were performed using SPSS version 26 to ensure the robustness of the instruments and models. The results indicate that all three independent variables—Normative Commitment, Person-Job Fit, and Work-Life Balance—have a positive and significant effect on Employee Performance. This suggests that employees with strong moral loyalty, suitable job alignment, and a balanced work-life condition tend to demonstrate higher job performance. This study offers novelty by combining three psychological and structural variables simultaneously in the context of a local coffee shop (MSME sector), which remains underexplored in academic research. The emphasis on normative commitment as a form of moral loyalty and the holistic approach to human resource management provide meaningful contributions to human-centered organizational strategies.