ANALISIS PENGARUH GAYA KEPEMIMPINAN, HUBUNGAN KERJA DAN REWARD TERHADAP EMPLOYEE ENGAGEMENT PADA PT BANK CENTRAL ASIA TBK (BCA) CABANG PEKALONGAN
Keywords:
Employee Engagement, Leadership Style, PT Bank Central Asia Tbk, Reward Work RealitionshipAbstract
This study aims to examine the influence of leadership style, work
relationships, and rewards on employee engagement at PT. Bank
Central Asia Tbk (BCA) Pekalongan branch. Employee engagement is
considered a strategic component in improving productivity,
motivation, and organizational performance. The research is driven by
Employee
the observation that, despite BCA’s national efforts in applying
transformational
leadership,
promoting healthy workplace
relationships, and offering reward system, employee engagement in
the Pekalongan branch remains suboptimal. This research adopts a
quantitative approach using a survey method. Data were collected
through a likert-scale questionnaire distributed to 50 employee at BCA
Pekalongan Branch. The analysis involved multiple linear regression to
evaluate the relationship between the variables. Data validity,
reliability, and classical assumption tests were also conducted to
ensure statistical robustness. All analyses were performed using SPSS.
The findings indicate that leadership style, work relationship, and
reward each have a positive and significant impact on employee
engagement. Among the three, the quality of work relationships
showed the strongest influence, followed by leadership style and then
rewards. These insight suggest that impoving interpersonal dynamics
and leadership effectiveness could enhance overall engagement
levels. This study contributes to the limited research on employee
engagement in regional banking contexts by integrating three
organizational factors leadership style, work relationships, and
reward system into a single model. The findings provide practical
insights for enhacing engagement strategies at the branch level
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